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Features that top patient-care providers use

Let patients schedule appointments on their own time

A patient may finally feel ready to reach out at 2 a.m. With patient booking software, they can lock in a visit right away—no waiting on hold, no office hours required.

Patient Appointment Booking App

Explain what patients can expect—clearly and calmly

From first-time visitors to returning patients, clarity builds comfort. Use your booking page to explain what the visit includes, how to prepare, and why it matters. A good patient scheduling software helps communicate that with zero friction.

Patient Scheduling Page

Gather key information to personalize the patient’s visit

Ask just enough—symptoms, concerns, recent history—to help the care team prepare. It saves time at check-in and makes the patient feel seen, not just processed.

Patient Booking Questions

Gentle alerts that help patients stay on track

Between work, family, and daily stress, it’s easy for a patient to forget a 3-week-out appointment. A short, clear reminder keeps them in the loop—without feeling pushed.

Patient Meeting Reminders

Let patients pay easily and without awkwardness

Nobody wants to deal with billing right after a medical exam. Letting patients pay in advance via your patient scheduling software removes that stress—for both sides.

Patient Online Payments

Patients can choose between offices, telehealth, or mobile

If your services are spread across locations, make it simple. A patient should be able to choose the location that fits their life—with no confusion or call-backs.

Patient Multi Location Booking

Help patients understand which visit type they need

A general consult? A follow-up? Something more specific? Break down services with clear names, durations, and expectations—so patients book confidently without second-guessing.

Patient Multiples Services Booking

Connect new patients to the first available provider

If wait times are long, use round-robin logic to auto-match patients with available professionals. It speeds up care while keeping staff load manageable—a win for everyone.

Patient Round Robin Scheduling

Let patients learn about who they’re booking with

Even just knowing a provider’s name, face, and specialty can ease first-visit anxiety. Short, plain-language bios help patients feel like they’re in good hands before they even arrive.

Patient Team Profiles

Let providers adjust slots based on patient flow

High-need days? More follow-ups than usual? Providers can adapt on the fly—ensuring that no patient feels rushed or overlooked. This is where thoughtful patient scheduling software really helps.

Patient Custom Calendar Availability

Make booking easy to find—on every channel

Whether a patient finds you on Google, through an email, or by word of mouth—make sure your scheduling link is one tap away. That seamless experience can be the difference between “maybe later” and “booked now.”

Patient Meeting Booking Link

Easy Setup. On-Call Help When You Need It

Switch from old clunky Patient Appointment booking software

5-minute setup

Book With Confidence

No technical skills required

Stress-free experience

Call + Email support

Flexible contact options

No commission, No license fees.

Just simple, fair pricing

monthly
Yearly
(save upto 20%)

Free Plan

$0/user/month
For personal use.

  • 2 events
  • Multiple calendars
  • Automated meeting reminders
  • Customisable scheduling page
  • Customisable booking questions

Standard

$9/user/month
For professionals.

  • All free features
  • Unlimited events
  • Zapier integration
  • Paypal integration
  • Priority Support

Teams

$15/user/month
For growing businesses.

  • All standard features
  • Teams scheduling page
  • Round robin scheduling
  • Collective scheduling

Enterprise

$25/user/month
For large companies.

  • All teams features
  • Account manager
  • Custom integrations
  • Phone Support
  • Personalised onboarding & Training

100% of features needed in a Patient scheduling app

Automated Reminders
Ensure patients never miss their appointments with automated email reminders. This feature helps reduce no-shows and keeps schedules running smoothly for healthcare providers.
Booking links
Provide patients with easy-to-share links for scheduling appointments. Simplify the booking process and integrate with your appointment booking system for seamless management.
Workflows
Enhance patient communication by automating email workflows. Send reminders, follow-ups, and post-appointment instructions to ensure a smooth experience.
Buffers
Prevent scheduling fatigue by adding buffer times between patient appointments. This ensures healthcare providers have time to prepare and deliver quality care.
Calendar Sync
Keep your schedule organized by syncing with popular calendars. This integration ensures your appointment booking system stays updated across platforms.
Website Embed
Allow patients to book appointments directly from your website. This feature integrates your scheduling software seamlessly into your online presence.
File sharing
Share important documents like patient forms or instructions directly on the booking page. This saves time and ensures patients come prepared.
Team Scheduling
Coordinate appointments across multiple healthcare providers and locations. This feature simplifies team scheduling and ensures efficient use of resources.
Images and Videos
Enhance your booking page with images or videos explaining services or procedures. This helps patients make informed decisions while scheduling.
Notice period
Set a notice period to ensure adequate preparation time for patient appointments. This helps healthcare providers manage their schedules effectively.
Round Robin Allocation
Automatically assign patient appointments across your team to balance workloads. This ensures fair distribution and efficient scheduling.
WhatsApp Integration
Enable patients to reach out via WhatsApp directly from the booking page. This improves communication and provides quick support.
Booking questions
Gather important patient information with customizable pre-booking questions. This helps healthcare providers prepare for appointments in advance.
Collective scheduling
Schedule appointments requiring multiple healthcare providers at a time when everyone is available. This ensures smooth coordination for complex cases.
Custom availability
Set specific availability for holidays or special events. This feature ensures your appointment booking system reflects real-time availability.
Profile
Provide patients with essential information like your profile, FAQs, and clinic details on the scheduling page. This builds trust and improves transparency.

Latest news in Patient scheduling space

You know what’s odd? The quieter the clinic, the louder the complaints about their scheduling process. I recently spoke to a front-desk nurse in Indianapolis who said she’s still getting appointment requests through voicemail. In 2025. She wasn’t even surprised. “We’re a small practice. People like calling.” But when I showed her how a neighboring clinic used a Therapy Appointment booking software with a basic self-serve calendar, she was floored. “Wait, they see fewer no-shows just by sending auto reminders?” Yep. According to the 2025 Lunacal report, email/SMS reminders alone dropped no-shows by 35%. On the flip side, some clinics are customizing their intake flows to ask a few pre-screening questions upfront. It’s working. 62% of providers said session quality improved when patients answered those in advance. What’s counterintuitive? Many thought more friction at booking would reduce conversions. But turns out, patients appreciated the clarity. The biggest shift, though, isn’t tech—it’s mindset. 61% of practices now believe their scheduling page should reflect their brand. Not a faceless widget. Not some generic table. I’ve seen a growing number of small setups using Chiropractic Center Appointment booking software to embed photos, bios, even a short note from the provider. This isn’t about bells and whistles. It’s about trust. And tools are finally starting to listen.

Frequently Asked Questions

I’ve had the best experience with Lunacal. It’s easy for patients to book, change, or cancel appointments without needing to call. Plus, we can collect important info upfront, which saves time during check-in.

Yes. We ask about symptoms, prior visits, and insurance provider. I pulled this format from a clinic booking platform and it made our intake way more efficient.

Absolutely. We manage family medicine, diagnostics, and pediatrics with separate calendars. I set it up based on how a hospital scheduling tool works—very adaptable.

Yes. We have it on our homepage and in follow-up emails. Patients often say they prefer booking that way—just like the experience I saw on a therapy scheduling page.

Custom intake questions, automated reminders, easy rescheduling, and the ability to support different appointment types. If it works on mobile, even better—most people book from their phone.

A lot of platforms now let you add welcome videos, FAQs, and even pre-appointment checklists. Some also allow patients to upload files ahead of time—labs, reports, etc.

Yes. We offer 15-minute slots for quick consults and longer blocks for evaluations or physicals. I borrowed this setup from a physician appointment scheduler.

For small clinics, tools like Calendly or Square Appointments can work. But once you need custom workflows, multiple calendars, or intake questions—you’ll need a more robust solution.

We send both email and SMS reminders, and we include a reschedule link. Patients know exactly where to click if they need to shift their time, and that’s dropped our no-shows by almost 50%.

Yes. We added a field for “booking on behalf of” with the actual patient’s name and details. That one tweak solved a lot of confusion—especially with pediatric and elderly appointments.

Authored & Reviewed by:

Dr. Daniel Evans, MDHealthcare Consultant & Practice Management Expert

I'm Dr. Daniel Evans, a healthcare operations consultant based in Raleigh, North Carolina. After earning my MD from Wake Forest School of Medicine in 2009, I practiced internal medicine for nine years before transitioning into consulting. I realized early that many clinics lost patients not because of poor care, but because the first interaction — booking an appointment — felt clunky or outdated. Since 2018, I've helped over 40 multi-location healthcare practices modernize everything from front-desk intake systems to calendar scheduling tools, reducing no-show rates and speeding up first visit turnarounds. Outside of work, I enjoy trail running, woodworking, and spending weekends with my family.

Experience with Scheduling Tools

ZocdocSimplePracticeAcuity SchedulingIntakeQlunacal.ai

Pranshu KacholiaFounder, lunacal.ai calendar scheduling software

Pranshu Kacholia is the founder of Lunacal.ai, a next-generation calendar scheduling platform built to turn passive booking pages into active brand experiences. He has in-depth expertise of building appointment booking tools and implementing them across industries. Before founding Lunacal, Pranshu served as the Head of Marketing at Happay (India’s largest T&E platform) and ClickPost (Asia’s second-largest logistics intelligence platform). His work at Happay contributed to the company’s expansion into enterprise markets, while at ClickPost, he played a key role in positioning the brand as a category leader across India and Southeast Asia.

Experience with Scheduling Tools

Lunacal.aiCalendlyAcuity SchedulingSquare AppointmentsSetmoreDoodleBooksyMindbodyFreshaSimplyBook.meHoneyBook