Login

The most powerful Retail store Scheduling software

Try for free

No credit card requiredGo live in two minutes

Rated 4.9 out of 5
Marketing Hero Banner

Deep features for winning retail stores

Let customers book visits, fittings, or consultations instantly

Whether it’s a personal styling session, a custom order pickup, or a product demo—retail store booking software lets customers secure time without waiting in line or calling ahead.

Retail Store Appointment Booking App

Highlight in-store services, offers, and product categories

Use your booking page to showcase what makes your store different—personalized fittings, new arrivals, eco-conscious goods. Retail store scheduling software helps you present it all clearly.

Retail Store Scheduling Page

Ask size preferences, item interests, or special requests

Want to prep the right styles or keep limited stock ready? Ask up front about preferences, budget, or must-see items to give every shopper a curated experience.

Retail Store Booking Questions

Send reminders with parking info or store policies

A quick reminder with directions, parking tips, or store entry rules keeps things running smooth—especially during sale days, pop-ups, or private events.

Retail Store Meeting Reminders

Collect deposits for appointments or custom orders

Holding a slot for a premium fitting? Retail store booking software can take a deposit at the time of booking so you’re not left with empty slots or wasted prep.

Retail Store Online Payments

Manage visits across multiple branches or store formats

If you operate in malls, standalone stores, or pop-ups, centralized scheduling helps manage appointments across locations without overlapping or mixing up staff.

Retail Store Multi Location Booking

Separate bookings for tailoring, returns, or personal shopping

A return isn’t a fitting. And a gift consult isn’t a wedding outfit session. Create clear service types so both staff and customers know what to expect.

Retail Store Multiples Services Booking

Distribute appointments among store associates fairly

For larger stores or during promotions, round-robin logic helps assign shoppers across available team members—no crowding, no idle time. Everyone gets served faster.

Retail Store Round Robin Scheduling

Let shoppers pick who they meet for service

Some clients want a stylist. Others need help from someone who knows tech or tailoring. Add profiles so customers connect with the right expert the first time.

Retail Store Team Profiles

Adjust availability for new launches, events, or off-seasons

Launch week? Holiday hours? Or inventory restocking? With flexible availability in your retail store scheduling software, your team can open or close booking slots on the fly.

Retail Store Custom Calendar Availability

Add your booking link to receipts, banners, and social bios

Whether they saw a QR code in-store, found you on Instagram, or received a follow-up email—one click should take them straight to the calendar. That’s how you build repeat visits.

Retail Store Meeting Booking Link

Easy Setup. On-Call Help When You Need It

Switch from old clunky Retail store Scheduling software

5-minute setup

Book With Confidence

No technical skills required

Stress-free experience

Call + Email support

Flexible contact options

Retail store Scheduling software which covers all niches

No commission, No license fees.

Just simple, fair pricing

monthly
Yearly
(save upto 20%)

Free Plan

$0/user/month
For personal use.

  • 2 events
  • Multiple calendars
  • Automated meeting reminders
  • Customisable scheduling page
  • Customisable booking questions

Standard

$9/user/month
For professionals.

  • All free features
  • Unlimited events
  • Zapier integration
  • Paypal integration
  • Priority Support

Teams

$15/user/month
For growing businesses.

  • All standard features
  • Teams scheduling page
  • Round robin scheduling
  • Collective scheduling

Enterprise

$25/user/month
For large companies.

  • All teams features
  • Account manager
  • Custom integrations
  • Phone Support
  • Personalised onboarding & Training

100% of features needed in a Retail store scheduling app

Automated Reminders
Retail stores can use automated reminders to ensure customers never miss scheduled appointments, such as personal shopping sessions or product consultations. This feature reduces no-shows and keeps operations running smoothly.
Booking links
Shareable booking links make it easy for customers to schedule appointments for store visits or consultations. Retailers can include these links in emails, social media posts, or text messages for seamless scheduling.
Workflows
Retailers can use workflows to send pre-appointment instructions, follow-up emails, and post-visit surveys. This keeps customers informed and engaged throughout their shopping experience.
Buffers
Adding buffers between appointments ensures retail staff have time to prepare for the next customer, creating a more personalized and stress-free shopping experience.
Calendar Sync
Retailers can sync their appointment schedules with popular calendar platforms, ensuring all team members stay updated on upcoming bookings and reducing scheduling conflicts.
Website Embed
Embedding booking options on the store's website allows customers to schedule appointments directly, improving convenience and increasing engagement with the brand.
File sharing
Retailers can share product catalogs, promotional materials, or instructions on the scheduling page, helping customers prepare for their appointments.
Team Scheduling
Retail chains with multiple locations can use team scheduling to coordinate appointments across stores and staff, ensuring efficient management of resources.
Images and Videos
Retailers can showcase product images or promotional videos on the booking page to engage customers and provide a preview of their offerings.
Notice period
Setting a notice period ensures retail staff have adequate time to prepare for appointments, improving service quality and customer satisfaction.
Round Robin Allocation
Retail teams can use round-robin allocation to evenly distribute appointments among staff, ensuring fair workload distribution and efficient operations.
WhatsApp Integration
Retailers can enable WhatsApp integration to let customers ask questions or confirm details directly from the booking page, enhancing communication and convenience.
Booking questions
Retailers can gather important information from customers, such as preferred products or services, through customizable pre-booking questions, ensuring tailored experiences.
Collective scheduling
Retail teams can use collective scheduling to coordinate group meetings or training sessions, ensuring all members are available at the same time.
Custom availability
Retailers can set custom availability for special events, holidays, or peak shopping days, ensuring appointments align with store schedules.
Profile
Retailers can include store details, FAQs, and team profiles on the scheduling page, helping customers learn more about the brand and its offerings.

Latest updates in Retail Store appointment scheduling

It’s happening quietly. Walk into any boutique in Nashville or a sneaker outlet in Portland, and you’ll notice a subtle change. Paper logs? Gone. Even Google Calendar isn't cutting it anymore. What’s replacing them isn’t just tech—it’s intent. More and more, retailers are turning their retail store booking system into a brand extension, not just a calendar. I recently spoke with a shop owner in Jersey who embedded short product previews and her story right next to her slots. Bookings went up by 30%. Not because of the system—but because people felt something. According to the 2025 Global Scheduling Experience Report by Lunacal, 71% of solo owners want their story shown with availability. And 61% believe the scheduling page should feel like a personal landing page. Meanwhile, only 9% still run on manual scheduling. That’s not innovation. That’s inertia. Oh, and here’s the kicker. One chain removed the “confirmation email” altogether and replaced it with a quirky in-store video clip. No-show rate dropped by 22%. This kind of experimentation reminds me of a shift we saw a decade ago in meeting room scheduling software—when it stopped being about availability and started being about experience. Even smaller shops are now using retail store calendar scheduling software that includes buffer rules and pre-booking questions. According to the same report, 62% of users said custom questions helped improve the quality of appointments. A guy I met in Dallas uses a retail store scheduling platform that shows his top picks of the month before you even book. His returns dropped. His buyers? More decisive. The big players still default to legacy retail store appointment systems. But the momentum is elsewhere. Quietly, but definitely shifting. There’s a similar pattern bubbling up in property scheduling software, too. Different industry, same wake-up call.

Frequently Asked Questions

I use Lunacal. It lets me offer personalized shopping slots, collect preferences before visits, and avoid overlapping appointments—especially on weekends or sale days.

Yes. I’ve set up separate booking links for each. Got the idea from how a dance studio handled different class types.

Definitely. I added it to our store page and our “Private Shopping” campaign emails. Learned that move from a bridal studio.

Yep. I added optional questions during booking—like size, favorite categories, and if they want help with gifting. I stole the format from a meeting room scheduler and made it more shopper-friendly.

Time slots, calendar sync, reminder messages, and intake forms. If it works well on mobile, even better—most people book while on the go.

Some tools now allow lookbook previews, staff assignment by department, and even loyalty integration. It makes the whole thing feel more like a concierge service.

Yes. I’ve tagged slots by team—stylists, product experts, etc. It’s the same logic a driving school uses for instructor scheduling.

If you're offering just one type of appointment, Calendly or Square can help. But you’ll hit limits once you want multiple staff, service types, or custom forms.

I send a 24-hour reminder, plus include a reschedule link in every confirmation. Since then, we’ve had way fewer ghost appointments.

Lunacal for a polished, customizable experience. Square Appointments if you need quick payments. Bigger chains might use CRM add-ons, but they’re often clunky.

Authored & Reviewed by:

Pranshu KacholiaFounder, lunacal.ai calendar scheduling software

Pranshu Kacholia is the founder of Lunacal.ai, a next-generation calendar scheduling platform built to turn passive booking pages into active brand experiences. He has in-depth expertise of building appointment booking tools and implementing them across industries. Before founding Lunacal, Pranshu served as the Head of Marketing at Happay (India’s largest T&E platform) and ClickPost (Asia’s second-largest logistics intelligence platform). His work at Happay contributed to the company’s expansion into enterprise markets, while at ClickPost, he played a key role in positioning the brand as a category leader across India and Southeast Asia.

Experience with Scheduling Tools

Lunacal.aiCalendlyAcuity SchedulingSquare AppointmentsSetmoreDoodleBooksyMindbodyFreshaSimplyBook.meHoneyBook